Terms & Conditions
Last updated: August 13, 2026
Welcome to SCHAN Sleepers. These Terms & Conditions govern your use of our website, products, services, quote requests, orders, installations, and related communications.
By using this website, submitting a quote request, placing an order, or scheduling service with SCHAN Sleepers, you agree to these Terms & Conditions.
Company Information
SCHAN Sleepers provides box truck sleeper systems, accessories, aerodynamic upgrades, truck service, installation, diagnostics, repairs, and related services.
Primary locations:
2433 Von Esch Rd, Unit C
Plainfield, IL 60586
1325 Caton Farm Road
Crest Hill, IL 60403
Email: info@schansleepers.com
Phone: +1 779 436 9475
Products and Services
Our products and services may include roof sleepers, in-cab sleepers, aerodynamic spoilers, truck accessories, diesel heaters, A/C systems, interior upgrades, truck diagnostics and maintenance, box truck body repair, windshield replacement, and professional installation services.
Product availability, specifications, pricing, installation timing, and service options may vary depending on the truck model, selected configuration, location, and current workload.
Quotes and Pricing
Prices shown on the website are provided for informational purposes and may change without notice.
Final pricing may depend on product model, selected options, vehicle type and condition, installation location, applicable taxes, processing fees, additional labor, or custom work.
A quote is not final until confirmed by SCHAN Sleepers.
Orders and Payment
Orders submitted through the website are requests for purchase and installation. We do not guarantee acceptance of every order.
After receiving your order request, our team will contact you to confirm details, availability, installation timing, and payment arrangements.
Accepted payment methods may include Zelle, ACH, Credit / Debit Card, Affirm, and Cash where available.
A processing fee may apply to certain payment methods. Zelle payments may have no processing fee.
Online payment may not be completed directly on the website. If payment is required, SCHAN Sleepers will provide payment instructions or an invoice.
Installation
Most SCHAN sleeper systems and selected accessories are sold with professional installation.
Installation is included where specifically stated. We do not guarantee that every product is available for self-installation or shipping without installation.
Installation timing depends on product availability, selected options, vehicle condition, location, and scheduling availability.
Customers are responsible for providing accurate vehicle information before installation.
Vehicle Condition and Compatibility
The customer is responsible for ensuring that the vehicle is available, accessible, and in suitable condition for installation or service.
SCHAN Sleepers may inspect the vehicle before beginning work. If additional repairs, modifications, or preparation are required, extra charges may apply.
We reserve the right to decline installation or service if the vehicle condition creates safety, fitment, structural, or technical concerns.
Shipping and Delivery
Some products may be available only with professional installation and may not be shipped separately.
If shipping is offered, shipping timelines are estimates and may vary due to product availability, carrier delays, weather, supply chain issues, or other circumstances outside our control.
If an order cannot be fulfilled within the expected timeframe, we will contact the customer with available options.
Cancellations
Cancellation terms may vary depending on the product, order status, custom work, and installation schedule.
Custom-built products, special-order items, and scheduled installation work may be non-refundable once production, preparation, or installation has started.
Please contact us as soon as possible if you need to cancel or reschedule.
Returns and Refunds
Return and refund terms are described in our Return Policy.
Custom products, installed products, used products, and special-order items may not be eligible for return unless required by applicable law or approved by SCHAN Sleepers.
Warranty
Warranty coverage may vary depending on the product or service.
Warranty does not cover damage caused by misuse, accidents, improper maintenance, unauthorized modifications, normal wear and tear, third-party repairs, or customer-supplied parts.
Warranty claims must be reviewed and approved by SCHAN Sleepers.
Website Content
We make reasonable efforts to keep website information accurate and current. However, we do not guarantee that all descriptions, images, prices, specifications, availability, or other content are error-free.
Images shown on the website may be examples and may not exactly represent the final product, color, configuration, or installation result.
We reserve the right to correct errors, update information, change pricing, or modify product details at any time.
User Submissions
When you submit a form, quote request, order request, message, or other information through the website, you agree that the information you provide is accurate and complete.
You authorize SCHAN Sleepers to contact you by phone, email, SMS, WhatsApp, or other communication methods regarding your request.
Limitation of Liability
To the fullest extent permitted by law, SCHAN Sleepers is not liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the website, products, services, installation, delays, or communications.
Our total liability for any claim related to a product or service will not exceed the amount paid by the customer for that specific product or service.
Third-Party Services
Our website may use third-party tools, payment processors, analytics providers, map services, communication tools, and other service providers.
We are not responsible for the content, policies, or practices of third-party websites or services.
Privacy
Your use of our website is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect your information.
Changes to These Terms
SCHAN Sleepers may update these Terms & Conditions at any time.
Updated terms will be posted on this page with a revised “Last updated” date. Continued use of the website or services after changes are posted means you accept the updated terms.
Governing Law
These Terms & Conditions are governed by the laws of the State of Illinois, without regard to conflict of law principles.
Contact Us
SCHAN Sleepers
2433 Von Esch Rd, Unit C
Plainfield, IL 60586
1325 Caton Farm Road
Crest Hill, IL 60403
Email: info@schansleepers.com
Phone: +1 779 436 9475